Mission, Vision & Values

Mission, Vision & Values Our Vision
To be the leading Telecommunication and Internet Service Provider in Africa with a strong emphasis on customer satisfaction.

Our Mission
To design and provide Telecommunication and Internet technology solutions which cater to the demands of all our varied customers and to ensure that at Eritel “Our Customers always come first.”

Our Values
Leadership: The will to shape a better future for Eritrea
Focus: Focus on the customer and all else will follow
Collaboration: Believe in collective genius
Integrity: Deliver with conscience
Accountability: If it is to be, it’s up to me
Passion: Committed in heart and mind
Quality of Service: What we provide, we provide well.
Commitment to Excellence: Great isn’t just good. Crave Excellence!